FAQ

How do I order?

Go to the one of the two Price List pages and click on the products links. The links will take you to the shopping cart. You can buy from Thailand at Price List (shipping from Thailand) or from EU at Price List (shipping from EU).

How do you ship?

By Air Mail Registered. No couriers. You will receive a shipping confirmation email with a tracking code. The code is a proof of shipment and it’s not trackable online all the way to destination.

Which forms of payment do you accept?

Paypal and Bitcoin ONLY.

How payment works?

The shopping carts don’t have an automatic checkout system, so you’ll have to follow a few simple steps, explained at checkout.
Bitcoin: send me an email at manager@superbolic.com and we’ll take it from there.
Paypal: as every online retailer sadly knows, Paypal is notorious for freezing accounts and confiscating the funds in the balance. Selling steroids is high in their list of violations. This is why no one in this trade accepts Paypal.
I accept Paypal but certain necessary steps have to be followed to the letter. This is what you’ll see after you placed an order at the checkout page of the shopping cart:

YOUR ORDER HAS NOT BEEN CONFIRMED YET. PLEASE READ BELOW.
This cart is not set up to receive automatic payments.
If you wish to pay by Bitcoin, please contact me at manager@superbolic.com
If you wish to pay by Paypal please follow the instructions below.
1. send USD ONLY at Paypal exchange rates – use “manage currencies” to automatically exchange between currencies inside your Paypal account.
2. funds must be sent as “send money to friends and family”, otherwise they will be refunded and the order canceled.
3. DO NOT WRITE ANYTHING in the message or Paypal may freeze the account and you will lose your money. I have your order on record so no need to remind me what you are paying for.
4. ATTENTION: IF YOU DON’T PAY WITHIN 48 HOURS, YOUR ORDER WILL BE DELETED. YOUR CONTACT DETAILS WILL BE ADDED TO THE SPAMMERS DATABASES PAGE AND WILL BE VISIBLE TO EVERYBODY, WITH UNPLEASANT CONSEQUENCES. SPAMMERS WILL GET YOUR DATA AND SPAM YOUR EMAIL AND PHONE NUMBER. BOTTOM LINE: DON’T AGREE TO THE TERMS AND CONDITIONS AND CONFIRM THE ORDER IF YOU DON’T INTEND TO PAY.
5. If you never bough from me, Paypal is xxxxxxxxxxxxxxx – if you are an existing customer, please contact me at manager@superbolic.com for instructions.
Thank you,
Khang
Notes:
  • in some countries Paypal doesn’t allow to send to friends and family. In this case, please contact me.
  • Also, please note that it takes 5-7 working days to withdraw funds from the Paypal balance to a bank account, so occasionally I have to factor this into my shipping schedule.
  • once you place an order, you commit to go ahead with the payment. Spammers are not welcome and action will be taken. If you change your mind about your order, please inform me immediately. If you just disappear, you will be banned and your name and email address will be added to spammers database.
  • manager@superbolic.com IS NOT a Paypal address

Do you have other products? Can you source other stuff?

No, because I can only guarantee the quality of these brands. I stay away from obscure UG, Chinese brands and home-made stuff. I only sell pharma grade products. Also, I don’t sell opioids and stuff like Xanax, Oxycontin, Adderall, etc.

Your prices are lower than the average. Are you selling fake gear?

No. I buy from manufacturers and distributors. Hence, I have better prices.

Do you have a pricelist for wholesale orders?

No, because I don’t do wholesale orders.

Do you offer free samples?

No.

Where do you ship from?

Thailand and EU.

I need to start a bulking cycle. What do you recommend?

There are excellent forums full of experts eager to answer these questions. I cannot offer advice, because I don’t know. I’m just a trader, not a doctor or a bodybuilder.

What happens if my order is seized by customs? Do you reship for free? Do you refund my money?

The stealth packaging is done by professionals with 9 years of experience from EU. So far they never lost me a package. In Thailand, I package myself and I’m confident that all orders will pass through customs, in any country. But there is ALWAYS a risk. And the risk is on you, as you are the importer. In case something unfortunate happens, I will reship at a discounted price and to a different address, BUT NOT FOR FREE. Also, there are NO REFUNDS, in any case. If you don’t agree with these terms, simply buy elsewhere. If you buy from me, YOU AGREE WITH THESE TERMS.

Why should I trust you? Your reviews online indicate you are a scammer!

For one bad review on a forum there are hundreds of happy customers who never bother to write anything on anywhere after they’ve received their orders. This silent majority is the base of my business and I will never solicit good feedback from them. This is how the Net works now: online forums decide who is legit and who is a scammer, mostly based on the rants of people who are not even customers and will never be. This kind of feedback is always manipulated: the positive can be bought and the negative can be created by a competitor, or by one unhappy customer. Anybody can accuse a seller of being a scammer, for whatever reason. I don’t do “forums marketing”, as it requires too much time and it’s rather useless to generate orders. I prefer to gain your trust by showing results. I’m happy to send you a TEST ORDER, at a nominal price, so you can evaluate my work. If you are unprepared to invest some pocket money to test a new source, I’m afraid we are not compatible to do business together. To get a test order, please send me an email.

My order was shipped on this date and so far nothing has arrived. Can you do something? Where is my order?

There is nothing to do but waiting. You will receive the order or you will receive a letter from customs (depending on the country, this is not always the case). You may want to inquire at the post office using the tracking code I provide, but if the parcel hasn’t passed customs it’s not visible in the postal system network. In summary, once the order has been shipped I cannot do anything to track or retrieve it. My part of the deal ends when I send you the tracking code as a proof of shipment. Whatever happens afterwards is in the hands of postal service/customs/God.

Are the items shipped in the original, sealed boxes?

Yes, if shipped from the EU. No, if shipped from Thailand (unless it is a domestic order).

More questions? Contact me at

manager@superbolic.com

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